Your privacy is more than a legal obligation to us — it is a responsibility we take seriously every day. This policy transparently explains how 2cuci collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Commitment: 2cuci never sells, rents, or trades your personal data to any third party for marketing or commercial purposes. Your data is collected solely to enable us to provide you with a better and more secure service.
This Privacy Policy is published by 2cuci ("Company", "We") and applies to all users who access or use the 2cuci platform through the official website at 2cuci.fun or via our mobile app. We understand that your personal data belongs entirely to you — and we treat the protection of that data as a non-negotiable priority.
This policy is formulated in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and clearly outlines:
By using 2cuci's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team to close your account.
We only collect data that is strictly necessary to provide our services safely and efficiently. The following are the categories of data we may collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Account registration & KYC process |
| Contact Data | Email address, phone number, residential address | Registration & profile updates |
| Financial Data | Bank account number, bank name, deposit & withdrawal records | Financial transaction process |
| Technical Data | IP address, browser type, device, operating system | Automatically upon platform use |
| Activity Data | Game history, wagering, login, in-platform activity | Automatically upon use |
| Document Data | Copy of identity card, bank statement, verification selfie | KYC verification process |
We never collect sensitive information such as passwords in plain text, full credit card numbers, or your personal health information. All passwords are stored in hashed form that cannot be decrypted.
Every piece of data we collect has a specific and legitimate purpose. We do not process your data for any purpose other than those stated below without obtaining your consent first:
2cuci takes a highly restricted approach to sharing your personal data. We does not sell, does not rent, and does not trade your personal data to any third party for marketing purposes. Your data is only shared in the following situations:
All third parties who work with us are bound by strict confidentiality agreements and are required to handle your data in accordance with data protection standards equal to or higher than our own.
Note: 2cuci is not responsible for the privacy policies of third-party websites or services whose links may appear on our platform. Please review their respective privacy policies before engaging with any external services.
The security of your personal data is our top priority. We implement multiple layers of technical and procedural protection to ensure your data remains safe at all times:
Your personal data is retained for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, your data is retained for the minimum period required by Malaysian law (typically 7 years for financial records) before being securely deleted.
All data centres used by 2cuci hold international security certifications and undergo regular security audits by independent third parties to ensure consistent levels of protection.
The 2cuci platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect the functionality of our platform.
Under Malaysia's PDPA, you have the following rights regarding your personal data that we hold. We are committed to making it easy for you to exercise these rights:
To exercise any of the above rights, please contact our privacy team via email at [email protected] or via live chat within the platform. We will process your request within 14 working days and may require identity verification before the request is processed.
The 2cuci platform is exclusively for adult users aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18. Our strict age verification process is designed to prevent registration by minors.
If we discover that personal data of a child has been collected without the knowledge and consent of a parent or legal guardian, we will take immediate steps to delete that data and close the account in question. If you believe a child has registered an account on our platform, please contact us immediately.
2cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, technical requirements, or legal compliance. Any significant changes will be communicated to you via:
Continued use of the platform after a policy change takes effect will be considered acceptance of the amended policy. It is your responsibility to review this Privacy Policy periodically.
If you have any questions, concerns, or complaints regarding how we handle your personal data, the 2cuci privacy team is ready to assist. We are committed to responding to all privacy inquiries within a reasonable timeframe.
You can reach us via:
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia, the authority responsible for enforcing the PDPA in Malaysia.
We invest in best-in-class security infrastructure because we understand that your trust is the most valuable asset we hold.
All our data handling practices are designed and audited to fully comply with the provisions of the Personal Data Protection Act 2010, giving you complete legal protection.
Every bit of data moving between your device and our platform is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Our position is clear: your personal data is never sold, rented, or shared with advertisers or data brokers under any circumstances.
The identity verification process we carry out is not only for legal compliance — it also protects your account from being accessed or misused by unauthorised parties.
You have the full right to access, correct, download, or request deletion of your personal data at any time through our responsive support channels.
Our system sends instant notifications for every new login, password change, and important transaction — ensuring you are always aware of activity on your account.
Play with peace of mind knowing that your personal and financial information is protected by the best-in-class security infrastructure we provide.